Terms & Conditions
1. Order Process
All orders require a 20% deposit. The remaining balance is due after you approve the final painting. You will receive a digital proof before the painting begins and another after completion.
2. Revisions
We offer unlimited revisions on the digital proof stage. Once the painting begins, minor adjustments can be made. Major changes to composition after painting has started may incur additional fees.
3. Turnaround Time
Regular service: 20-23 days. Rush service (+15%): 18-21 days. Express shipping available at checkout.
4. Refunds
100% Money Back Guarantee. If you are not satisfied with the final painting after all revisions, we offer a full refund.
5. Shipping
Free US shipping on all orders. International shipping rates calculated at checkout. We ship via insured courier.
6. Copyright
You retain all rights to your original photos. We retain the right to use the finished painting for promotional purposes unless you opt out.